Redressal of Grievance

Here are the steps a client can follow in case of grievance or feedback:

If you are not satisfied with my services and would like to lodge a complaint, I would request you to first talk to me directly. You can discuss this with me, and rest assured that your complaint will be resolved on best efforts within 3 to 5 working days.

You can also email or talk to the Research Analyst via telephone. The contact no. is **********

Alternatively, you can send us a complaint in writing or via email at info@clivecapitalholdings.com

I will try to resolve your complaint within 3 to 5 working days. The first step is for us to be clear about the nature of your complaint, and to identify what I can do to resolve the issue. When I have finished my investigations into your complaint, I will be in touch to provide you with a full response to your complaint.  

If you are still not satisfied with the response or the handling of your complaint by me, you can approach and write an email to info@Clivecapitalholdings.com o with complete details. Mr. Arpan Stephen will get in touch with you at the earliest and try to resolve your complaint as soon as possible.

If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator – The Securities and Exchange Board of India (SEBI).

SEBI has launched a centralized web-based complaints redress system ‘SCORES’.

The link to the platform is SCORES – https://scores.gov.in/scores/complaintRegister.html

If your complaint is not resolved on the SCORES portal, you can start the dispute resolution process through the ODR Portal. The link for the platform is SMARTODR – https://smartodr.in/login
Grievance Officer – Mantode Arpan Stephen
Email –  Info@Clivecapitalholdings.com
Mobile – **********